As one of the more common calls a locksmith gets, these occurrences are all too familiar to them; but, for the average person, this is not a common occurrence. When an auto lockout happens, a locksmith follows a standard protocol from the moment the call is placed.
First, they’ll make sure they’re dealing with the vehicle’s owner, not a bystander, associate, or acquaintance, to ensure the job is legitimate and no foul play is taking place. When the locksmith arrives, make sure you have your identification on hand so they can verify that you are the owner of the car and have you sign an authorization form authorising them to conduct the job.Feel free to find more information at vehicle lockout.
The customer will always be sent a price quote by the locksmith. Since circumstances cannot be determined over the phone, this is generally an approximation, and a licenced locksmith would be more aware of the correct steps to take and equipment to use when arriving at a job and assessing the situation.
Always keep in mind that regardless of whether or not services are rendered, the locksmith will be charged a service fee for being on the scene. As is well known, most locksmiths are available 24 hours a day, and many of these auto lockouts occur late at night or early in the morning. The service charge is a standard and nominal fee in order to include the ease of around-the-clock maintenance and, of course, to keep fuel costs in mind.
Although the locksmith never thinks someone would attempt to escape without paying, accidents can happen, and this type of prepayment is to protect the locksmith and ensure that he or she is compensated for the work they will have done.
Always give the locksmith your phone number so that they can contact you if there is any misunderstanding about directions or so that they can notify you of their arrival time when they are close by. If you’re on a low-battery cell phone and have a friend or girlfriend with you, give the locksmith their phone number as well. If you’re alone and your phone dies, go to a gas station or store and ask to use their phone before a locksmith arrives; most clerks would be sympathetic to your situation. Always answer the phone because if the locksmith calls back and no one responds, they will believe the call is a hoax and refuse to come to the job; this is crucial to remember.